Privacy Policy
Last Updated: July 5, 2026
1. Introduction
Recharged Roofing ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any way.
Recharged Roofing is a lead-generation service that connects homeowners with independent roofing contractors. We are not a roofing company. All work is performed by licensed, independent contractors.
2. Information We Collect
2.1 Information You Provide Directly
We collect information you voluntarily provide when you fill out our consultation request form:
- Full name
- Email address
- Phone number
- ZIP code
- Property type
- Roofing issue type
- Project timeframe
2.2 Information Collected Automatically
When you visit our website or submit a form, we may automatically collect:
- IP address and approximate geographic location
- Browser user agent (browser type, operating system, device type)
- Consent timestamp (the date and time you agreed to be contacted)
- Pages visited, time spent on pages, and navigation patterns
- Referring website or source
2.3 Information from Third Parties
We may receive information about you from third-party sources, including analytics providers, advertising platforms, and publicly available sources.
3. How We Use Your Information
We use the information we collect to:
- Match you with qualified, independent roofing contractors in your area
- Share your contact details with those contractors so they can reach out to schedule your free consultation
- Process and respond to your inquiries and requests
- Communicate with you about your request
- Analyze website usage and improve our services and user experience
- Protect against fraud, abuse, and unauthorized access
- Comply with legal obligations
4. Disclosure of Your Information
We may share your information with:
- Roofing Contractors: Independent, licensed roofing professionals we match you with for the purpose of fulfilling your consultation request. These contractors are not employed by Recharged Roofing and operate under their own privacy practices.
- Service Providers: Third parties who perform services on our behalf (hosting, analytics, email delivery).
- Analytics Partners: We use Google Analytics (GA4) and Meta (Facebook) Pixel to understand how visitors use our site (see Section 7).
- Legal Requirements: When required by law, subpoena, court order, or government request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
We do not sell your personal information.
5. TCPA Consent
When you submit the consultation form on our website, you provide express written consent under the Telephone Consumer Protection Act (TCPA). The consent language presented at the time of submission is:
We record a timestamp, your IP address, and your user agent at the time of consent for compliance purposes.
6. Your Privacy Rights
Regardless of your location, you have the right to:
- Access — Request a copy of the personal information we hold about you.
- Correction — Request that we correct inaccurate or incomplete information.
- Deletion — Request that we delete your personal information, subject to legal retention requirements.
- Opt out of communications — Reply STOP to any text message or contact us to be removed from future communications.
To exercise any of these rights, please contact us at julian@rechargedroofing.com. We will respond to your request within the timeframes required by applicable law (typically 30–45 days).
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us understand how you use our website and improve our services.
- Google Analytics (GA4) — Collects anonymized data about page views, session duration, device type, and traffic sources.
- Meta (Facebook) Pixel — Tracks conversions and site interactions to measure the effectiveness of our advertising on Facebook and Instagram.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can manage your Facebook ad preferences through your Facebook Ad Settings. Most browsers also allow you to block or delete cookies through their settings. Note that disabling cookies may affect your experience on our website.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, typically up to 3 years from the date of submission. Consent records are retained for a minimum of 5 years to meet TCPA compliance requirements. You may request earlier deletion at any time (see Section 6).
When personal information is no longer needed, we will securely delete or anonymize it.
9. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
11. Do Not Track Signals
Some browsers have a "Do Not Track" feature that signals websites that you do not want to have your online activity tracked. Our website currently does not respond to "Do Not Track" signals, as there is no common industry standard for this feature.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have a complaint, please contact us at:
Recharged Roofing
Email: julian@rechargedroofing.com